Nimbus - Our New Storm Validation and Repair Service

We are delighted to introduce Nimbus Storm Validation Services, a unique standalone service provided by GHG Solutions

We are delighted to introduce Nimbus Storm Validation Services, a unique standalone service provided by GHG Solutions utilising our TPA staff, our nationwide network of independent Surveyors and our Contractor Repair Network - ProACT.

We understand that our clients frequently encounter a range of challenges when managing  Storm claims, including difficulties in evidencing the loss, the uncertainty around policy coverage and delays in validation and repair. These factors often result in increased handling costs, extended claim lifecycles, and reduced customer satisfaction.

To address these issues, we have developed Nimbus, our new dedicated Storm Claim Validation Service, designed to provide a more efficient, consistent, and customer focused approach to storm claim resolution. 

The service streamlines every stage of the claims process from first notification through to settlement or repair using intelligent triage, digital validation, a network of independent Surveyors, and our contractor network, ProACT,  to ensure swift and accurate outcomes.

By integrating automation with technical expertise and operational oversight, Nimbus sets its sights on delivering measurable improvements across three key areas:

Cost Efficiency: 

Enhanced field deployment, faster validation, and controlled contractor costs minimise overall claim spend while maintaining quality and compliance.

Lifecycle Reduction: 

Intelligent triage and evidence led assessment significantly shorten the time between claim notification and settlement or repair completion.

Service Enhancement: 

Clear communication, transparent decision making, and faster resolutions enhance the customer journey.

This service offers our clients a scalable solution that improves both operational performance and policyholder satisfaction, while ensuring consistent handling standards and robust technical governance, at a time when claim volumes can significantly increase over a short period of time.

For more information about Nimbus and how this can help you, please get in touch.

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